K
Keith Capsuto
May 16, 2026
I purchased some tires at the Big Brand Tire Store in Oxnard....I am temporarily living in the Valley and happened to pick up a nail in my front drivers side tire. Joe got me in the same day, patched my tire, and didn't charge me a dime! Joe did point out to me other things that were wrong with my 2014 GMC Terrain. Nice thing was is that he actually showed me while my car was apart, vs. just telling me. He, and the rest of the staff were extremely polite and even fell in to my crazy sense of humor. The waiting room was clean, comfortable, their was a choice of coffee, water and snacks all for no charge. With the economy the way it is, I found this a rare find..... I really admire the service, the professionalism, and the atmosphere.....thanks guys! As a Professional Dog Trainer. If you need my service, I'll take care of ya!!
Needed tires fixed asap, called went in right away told them I was in a hurry they got everything done in less than an hour. Excellent services and super attentive with customer needs.
C
Christopher Venegas
May 10, 2026
Great service got my tires alignment and a patch service done here before made a quick call. They submitted me for an appointment done within 30 minutes to an hour. Friendly staff will tell my family and friends about them. Thank you.
Hugo and his team came through for us on Mother's Day! Fixed TPMS system in my wife's car, replaced oxygen sensors day before. Made me look like a Hero bringing her car back to her trouble light free and running great.
Great experience and good customer service!
Hugo went above and beyond. Big Brand Tire & Service is a great company. They are one of a very few remaining companies that put the customer first. The prices are very reasonable, especially for today's economy.
Good customer service and prices
e
emely hernandez
April 7, 2026
The best tire shop I’ve been to, I had a flat tire and they helped put my replacement on with no charge! I don’t know what I would’ve done without their help
N
Nicholas Gerrard
April 4, 2026
I'm a new customer. Everything they told me from their diagnosis matched exactly what I expected from the best of what I already knew about my truck. For example, when they mentioned my transmission fluid, they said it was CLEAN (because I just had it changed about 2 months ago). This tells me their diagnosis was NOT a sham and they're honest in every aspect. This formed a solid foundation for trust. I also appreciate their positive and patient attitude while communicating with me about anything I wasn't sure I understood and helped me priorititize my needs. I drove away with confidence that I came to the right place. Thank you, Leo.
D
Dennis Segal
April 3, 2026
I got a estimate only and they were very professional