Store Reviews

Customer Reviews

Everything lead to a good experience. - BRIAN

Very satisfied w/ service and treatment. Answered my questions re: tire rotation - BOB

I was thrilled with everything, and will return for future service. You made my first visit there, one to remember - JOHN

Your guys are already awesome! My own personal pit crew! :-) - RHONDA

I am impressed with friendly service, fair prices, and fast turn around. Those are the reasons why I will continue to come back and tell others about Big Brand Tires. - MIKE

I am impressed with friendly service, fair prices, and fast turn around. Those are the reasons why I will continue to come back and tell others about Big Brand Tires. - MIKE

The service I received was exceptional. In this day where customer service is a thing of the past. Chris was polite, knowledgeable, and very attentive to the customer needs. - MINDY

Best customer service by far keep up the great work - RAQUEL

Big Brand is Awesome!!! - BRITT / KENDALL

Very Happy! - BRYAN

Have dealt with Matt at the TO/NP store for our cars for years. He is without a doubt the best manager and service provider that I have worked with anywhere, anytime. - JEFF

Notify customers when the car is finished. Just a quick call or text. - LINDY

Keep the service great and the prices low. - JEFF

The facility could be a bit cleaner but it wasn't offensive. Kyle was great and the other staff and technicians were friendly and efficient. - ROBERT

I came in near closing time for a rotation. Everyone was polite and quick with no complaints. Nice! - DAN

Everyone was friendly and asked if I had been helped. No one was pushy - BRUCE

It was great, the gentlemen that help was freindly and helpful - DARLENE

Good experience and i feel better about my road trip this weekend. - GABE

They are professional as well as through. - ALBERT

My over all experience was excellent. Keep up the fantastic work. - RICHARD

With service and pricing like this why would you go anywhere else? - PAUL

Very clean shop, friendly crew. - BRIAN

Great service provided by all I came into contact with. - CRAIG

Everyone was extremely professional, helpful and courteous I will definitely be heading back for my next tire purchase. - PAUL

Matt at the Newbury Park, CA store is A1- He provide's a great service and takes care of customer's needs in a professional manner. Great Store and Great Service -

Helpful on the phone both times I called and fast service even though I was 2 hours late to my appointment - JOSH

Very pleased with Big Brand Tire...with them for years and will continue to go there for my car needs and recommend friends to use their services. - MARLENE

Drives like a charm now - too bad it took 3 days...but glad they got it right the first time - I thought it was the suspension. - HEIDI

I have been coming to Matt for tires and service for a couple of years and he just is oustanding to deal with on any repairs or purchases I have done. - MIKE

It was great in and out very good service. The only place to get tires. Matt is great!!! - TERRI

everything was great - BARBARA

Yesterday during my visit, I was thinking about how great the customer service was. The employee was very professional. - LANCE