Store Reviews

Customer Reviews

Service was great, no complaints - ALVARO

I am so glad that I finally found a place where the sales associates give you accurate information and provide you with great service. - LISA

I have to tell you that I was so impressed by the staff at your rosedale hwy location in bakersfield! - MARILYN

I think if is not broken, don't try to fix it. It was a great experience, I will be doing more business with you all - REGINALD

Went for tire rotation. Was out door in less than 30 min after arriving. Great job!!! - CHARLES

Best experience I've ever had. Went above and beyond all the way. Great group of guys!!!! - DAVID

You were outstanding. No improvements necessary. - JULIE

We have been taking our vehicles there for a couple of years now and have been very satisfied with the customer service and knowledge of our service Rep. - FIDEL

Great service. Great staff. My truck has no more hissing brakes. - DANA

Great service. Great staff. My truck has no more hissing brakes. - DANA

It was a great experience, and I'll be back! - SCOTT

Your staff was great and did an excellent job. - JOSH

You did a great job! - DON

You did a great job! - DON

Everything was satisfactory. - LUIS

Mitch was knowledgeable and I got a good deal on a set of Deltas. Overall a good experience. - RANDY

Wait times can be very long without an appointment. - MOHSIN

Your waiting area was far better than any other I have experienced. The computers, TV, the waiting area was nice, I saw coffee. - BRYAN

I have been going to your stores for the past 15 years. - MARK

keep up the good work! - SERGIO

Offer a customer loyalty discount to consistant loyal customers of Big Brand Tire - PHIL

The ONLY thing you could do for people who choose to wait is to have some magazines to read. Otherwise the service is great, the area is clean and employees seem to really care. - PRISCILLA

Been using Big Brand for over a decade and have always had GREAT service from your local shops. - DOUGLAS

I was very pleased with my experience and the quality of the work performed. - RAVEN